You can cancel your order if it hasn’t been processed or shipped yet. Follow these steps to request a cancellation:
1. Contact our support team immediately
- Visit our Support Page.
- Provide your order number and reason for cancellation.
2. Check cancellation eligibility
- Before shipment: Orders can be canceled if they haven’t been processed or dispatched.
- After shipment: Once shipped, cancellations are no longer possible, but you may explore return options as per our policies.
3. Refund processing
- For eligible cancellations, refunds will be processed according to your original payment method.
- Refund times may vary depending on your bank or payment provider.
Important notes
- Act quickly to cancel before the order is processed.
- Custom or personalized orders may not be eligible for cancellation.
For assistance, contact our Support Team for a swift resolution.
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