How can I change delivery address/ phone number/ recipient for my existing order?

If you need to update your order details, such as the delivery address, phone number, or recipient, contact our support team as soon as possible. Changes can only be made before your order is shipped.

Steps to update your order details

1. Contact our Support Team:

   • Reach out via our Support Page.
   • Provide your order number and the specific changes you want to make.

2. Submit accurate information:

   • Ensure the new delivery address, phone number, or recipient details are correct to avoid delays.

3. Act quickly:

   • Updates can only be made before the order is processed for shipment. Once shipped, changes are no longer possible.

Important notes

• If your package has already been shipped, contact the courier directly with your tracking number to inquire about rerouting options.
• Additional charges may apply for address changes depending on the courier’s policy.

Need help?

If you need further assistance, don’t hesitate to contact us at Support. Our team will do their best to accommodate your request promptly.